Privacy Policy

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CryptoMonitor Team
May 12, 2026
~3 min read

Privacy Policy

In this section, we have collected all the information on the Privacy Policy section for your convenience.

1. Introduction

This Privacy Policy (“Policy”) explains how Cryptomonitor (“we”, “us”, or “our”) collects, uses, discloses, and protects your personal information when you use our website https://cryptomonitor.info and related services (collectively, the “Platform”).
By accessing or using the Platform, you agree to the terms of this Privacy Policy. If you do not agree with any part of this Policy, please do not use our services. We also recommend reading our Terms of Use, which are incorporated into this Policy.

2. Definitions

  • Personal Data — any information relating to an identified or identifiable individual.
  • Platform — the Cryptomonitor website and all associated services.
  • User — any individual who visits, registers, or uses the Platform.
  • Cookies — small data files placed on your device to improve your experience, analyze usage, and provide personalized content.

3. Information We Collect

We may collect the following categories of personal data:

  • Contact information: name, email address, phone number.
  • Identification data: government-issued ID, date and place of birth, selfie (for KYC/AML).
  • Account information: login, password, exchange history.
  • Technical data: IP address, browser type and version, operating system, device information, access times.
  • Financial / Transaction data: wallet addresses, transaction history, source of funds information (when required for compliance).
  • Cookies and usage data: browsing activity, preferences, and interaction with the Platform.

4. Purposes of Processing

We process your personal data for the following purposes:

  • Providing and improving our exchange services
  • User identification and account management
  • Compliance with legal obligations (including AML/KYC requirements)
  • Processing and completing cryptocurrency exchanges
  • Communicating with you (support, notifications, updates)
  • Statistical analysis and service improvement
  • Preventing fraud, security threats, and illegal activity
  • Marketing and promotional communications (only with your consent)
  • Responding to legal requests from authorities

5. Legal Basis for Processing

We process your data based on:

  • Your consent
  • Performance of a contract (providing exchange services)
  • Legal obligations (AML/KYC, anti-fraud laws)
  • Legitimate business interests (service improvement, security)

6. Sharing of Personal Data

We may share your personal data with:

  • Our employees and contractors (on a need-to-know basis)
  • Liquidity providers and partners (for exchange execution)
  • Third-party service providers (hosting, analytics, KYC/AML verification tools)
  • Competent authorities, when required by law

We use AMLBot Forms (https://amlbot.com/kyc) for secure KYC data collection.

7. Cookies and Similar Technologies

We use necessary, analytical, and functional cookies to ensure the Platform works correctly, analyze traffic, and improve user experience. You can manage cookie preferences through your browser settings.

8. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete data
  • Request deletion of your data (subject to legal obligations)
  • Withdraw consent at any time
  • Object to processing of your data
  • Receive your data in a structured, machine-readable format
  • Lodge a complaint with a supervisory authority

To exercise these rights, contact us at support@cryptomonitor.info.

9. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. After that, we will securely delete or anonymize it.

10. Children’s Privacy

Our Platform is not intended for individuals under 18 years of age. We do not knowingly collect personal data from children. If we discover that we have collected data from a person under 18, we will delete it promptly.

11. International Data Transfers

Your data may be transferred to and processed in countries outside your jurisdiction. We take appropriate safeguards to ensure your data receives adequate protection.

12. Security

We implement reasonable technical, organizational, and administrative measures to protect your personal data from unauthorized access, loss, misuse, or alteration.

13. Third-Party Links

Our Platform may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

14. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Policy on this page and updating the “Last updated” date.

15. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us at:
support@cryptomonitor.info
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